FAQ
Q1: What is the warranty period and material for your faucets?
A1: We offer a 3-5 year quality guarantee for brass faucets and a 1-2 year guarantee for zinc faucets, depending on the quality level. If any defects are confirmed to be caused by us, we will provide a replacement or repair part with your next order.
Q2: What is your Minimum Order Quantity (MOQ)?
A2: The MOQ is 100 pieces per model for brass faucets and 200 pieces for zinc models. We also welcome trial orders with mixed items.
Q3: Can we request samples of pull-out kitchen faucets for testing?
A3: Certainly! Pull-out kitchen faucet samples are available, but you will need to cover the sample and freight charges.
Q4: Can your factory print our logo/brand on the product?
A4: Yes, we can laser print your logo on the product with your permission. Please provide us with a logo usage authorization letter.
Q5: Which regions do you export to?
A5: Our primary markets include South Europe, East Europe, West Europe, South America, the Middle East, Asia, and Africa.
Q6: Does your factory offer design and development for customized products?
A6: Our R&D department, with over 10 years of experience in the faucet industry, can create customized products for you. Please contact us for further details.
Q7: What is your factory's production capability?
A7: We have a full production line, including casting, machining, polishing, and assembly, enabling us to manufacture up to 30,000 pieces per month.
A1: We offer a 3-5 year quality guarantee for brass faucets and a 1-2 year guarantee for zinc faucets, depending on the quality level. If any defects are confirmed to be caused by us, we will provide a replacement or repair part with your next order.
Q2: What is your Minimum Order Quantity (MOQ)?
A2: The MOQ is 100 pieces per model for brass faucets and 200 pieces for zinc models. We also welcome trial orders with mixed items.
Q3: Can we request samples of pull-out kitchen faucets for testing?
A3: Certainly! Pull-out kitchen faucet samples are available, but you will need to cover the sample and freight charges.
Q4: Can your factory print our logo/brand on the product?
A4: Yes, we can laser print your logo on the product with your permission. Please provide us with a logo usage authorization letter.
Q5: Which regions do you export to?
A5: Our primary markets include South Europe, East Europe, West Europe, South America, the Middle East, Asia, and Africa.
Q6: Does your factory offer design and development for customized products?
A6: Our R&D department, with over 10 years of experience in the faucet industry, can create customized products for you. Please contact us for further details.
Q7: What is your factory's production capability?
A7: We have a full production line, including casting, machining, polishing, and assembly, enabling us to manufacture up to 30,000 pieces per month.
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